Good to hear you’re finally getting around to addressing these issues! I am hoping to use the units in a live setting this summer but then it should handle preset changes without cutting everything out.
I hope you manage to find more time or external help to work on OTO products and firmware updates. You clearly make awesome things, but I get the impression you are struggling to keep up with things :)
I absolutely love the stuff that you are making, and I appreciate how hard it is to run the operation with just 2 people.
If you buy professional equipment you kind of expect these kind of issues to be squashed quickly, or at least get a regular update about the status. Even if it’s just a message saying “I’m hoping to look into it in 6 months time”. Good to hear that you’re now being notified of posts. That’s a good start ;)
This brings back memories of some problems I had with Biscuit, trying to control it via midi program change. It freezed the whole unit. Posted about it, but never received any response AFAICR. The forum has since been replaced, so I can’t find the message anymore. But my point being…
Why create a forum if you do not even find the time to reply to posts or offer support?